To safeguard employees, the Bank implemented all precautionary measures in line with the directives set by the health authorities in combating the spread of Covid-19. During lockdown, remote working became a new organizational way of operation. NCB’s technology platforms ensured seamless daily tasks.

The HR team facilitated communication with employees and optimized all platforms, including Yammer, to inform our people and answer their queries effectively.

HR’s care and support were extended to all employees, giving advice on how best to cope with the pandemic through a comprehensive guide and an internal engagement campaign.

Through NCB’s healthcare provider, Bupa Arabia, a remote session was organized where issues about mental and physical health were addressed, while a remote fitness class was set up to provide comprehensive workouts.

Learning and personal development plans were delivered digitally, with close to 7,500 employees participating. A further 93 employees took part in leadership development and coaching programs. The Rowad AlAhli program produced 65 graduate employees, while 165 qualified from the Branches New Hire program and 36 from the AlAhli Technology Program.

NCB received recognition for its market-leading employee training and development programs by being honored for ‘Best Human Resource Development’ in Banker Middle East magazine’s awards.

Employment continued during the pandemic through different specialized recruitment programs, and interviews have been conducted digitally.

With the gradual return to normal operations, detailed guidelines to inform employees of the procedure for resuming on-site work were developed. Medical teams were contracted to offer consultations in NCB’s main buildings.

The Bank continues to support its workforce through comprehensive programs to promote wellbeing and engagement, and to foster a fulfilling and rewarding work environment.